Privacy Policy for Radix Health
Effective Date: August 2nd, 2023
At Radix Health, we value and are committed to protecting your privacy and the confidentiality of your protected health information. This Privacy Policy explains how we collect, use, and disclose your information. By using our services, you consent to the practices described in this Privacy Policy.
1. Collection of Protected Health Information (PHI):
We may collect your protected health information, including but not limited to demographic information and records related to your health, that is either created by Radix Health or received from other healthcare providers for the purpose of providing you with healthcare services.
2. Uses and Disclosures of Protected Health Information:
Radix Health may use and disclose your protected health information for certain treatment, payment, and healthcare operations purposes, without your written consent or authorization. These include, but are not limited to:
a. Treatment: Providing, coordinating, or managing healthcare services, consulting with other healthcare providers concerning your treatment, referring you to specialists or other providers for treatment, and coordinating care.
b. Payment: Undertaking activities to obtain reimbursement for services provided to you, determining your eligibility for benefits or health insurance coverage, managing claims and contacting your insurance company regarding payment.
c. Healthcare Operations: Conducting quality assessment and improvement activities, outcomes evaluation, development of clinical guidelines, medical review, legal services, and auditing functions.
3. Restrictions and Disclosures:
You have the right to request restrictions on certain uses or disclosures of your protected health information by Radix Health. While we are not required to agree to your request, we will comply with approved restrictions, except in emergency treatment situations or when required by law. We may disclose your protected health information to family members, friends, or other individuals involved in your treatment or care with your written permission. However, certain disclosures may be made without your authorization in specific situations, such as reporting suspected child abuse, domestic violence, or certain physical injuries.
4. Additional Uses and Disclosures:
Radix Health may also use or disclose your protected health information in accordance with applicable laws and regulations, such as for public health activities, health oversight activities, judicial and administrative proceedings, research purposes (with appropriate approvals), to prevent a serious threat to health or safety, workers' compensation claims, and activities related to death investigations.
5. Your Rights:
As a Radix Health user, you have certain rights regarding your protected health information, including:
a. Access to Records: You may request to review and obtain a copy of your healthcare records, subject to certain exceptions and applicable fees.
b. Request Amendments: You have the right to request amendments to your healthcare records maintained by Radix Health, under certain circumstances.
c. Accounting of Disclosures: You may request an accounting of certain disclosures of your protected health information made by Radix Health.
d. Privacy Breach Notification: In the event of a privacy breach involving your protected health information, you will be notified promptly.
e. Request for Paper Copy: You may request a paper copy of this Privacy Policy, even if you had previously agreed to receive it electronically.
6. Changes to Privacy Policy:
Radix Health reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website.
7. Complaints:
If you believe your privacy rights have been violated, you may file a complaint with Radix Health or the appropriate regulatory authorities. For any privacy-related concerns, please contact our Privacy Officer:
Josh Folds, Privacy Officer
1335 Martin Luther King Jr Way
Berkeley, CA 94709
610 908 2896